Privacy Policy — Your data is completely safe at Baee

1 Introduction

This Privacy Policy ("Policy") explains how data is collected and used between the Baee online gaming platform and its users. We believe every user deserves a clear and complete understanding of their own data.

By visiting the Baee website or using any of our services, you agree to this Privacy Policy. If you do not agree with any part of this policy, we ask that you refrain from using Baee's services.

2 What data we collect

Baee collects various types of data necessary to maintain platform functionality, keep your account secure, and meet legal obligations.

3 How we collect data

Baee collects information in three main ways. Here is what you should know about each method.

• Directly from you: You provide your data directly when filling out the registration form, submitting KYC documents, contacting our support team, or making a payment.
• Automatically: When you use the Baee website or app, certain information is collected automatically through cookies, log files, and analytics tools.
• From Third Parties: Limited data may be received from payment gateways or identity verification providers — solely for the purpose of confirming transactions.

4 Purpose of Data Use

Baee uses your personal data only for defined, legitimate purposes. We never process your information unnecessarily.

• For account creation, management, and verification.
• For processing all financial transactions, including deposits and withdrawals.
• To ensure account security and prevent fraud and money laundering.
• To meet legal and regulatory obligations.
• To provide customer support and resolve complaints.
• To send you promotional offers and bonuses suited to your preferences — you can turn this off at any time.
• To improve platform performance and enhance the overall user experience.

5 Data Sharing Policy

Baee shares your data with third parties only in limited, specific circumstances — and your information is always protected when it is.

• Payment Provider: Only the information required to process transactions is shared with payment services such as bKash, Nagad, and Rocket.
• Game Provider: Licensed game software companies may use minimal data necessary to operate their games.
• Legal authorities: Data may be disclosed to relevant authorities when required by court order, regulatory directive, or legal investigation.
• Identity Verification Service: Limited data may be shared with approved third-party verification services to complete the KYC process.

Outside the cases listed above, Baee does not share your data with anyone. All third-party partners are bound by strict confidentiality agreements.

6 Data Protection Practices

Baee uses industry-leading technology and practices to keep your data secure. Below are the key security measures we have in place.

• 256-bit SSL Encryption: All communication between your browser and Baee servers is secured with bank-grade encryption.
• Encrypted database: All stored data is kept in encrypted form at all times — no one can read it directly.
• Two-Factor Authentication (2FA): Two-factor authentication (2FA) is available to add an extra layer of security to your account.
• Access controls: Only authorized personnel can access specific data, and all access is logged.
• Regular Security Checks: Third-party security experts conduct regular audits of Baee's systems.

7 Cookie policy

Baee uses cookies on its website. Cookies are small text files stored on your device that help improve your browsing experience.

• Essential Cookies: Essential for maintaining login sessions and platform security. The platform cannot function properly without these.
• Functional cookies: To remember your language preference and other settings.
• Analytics Cookies: Used to understand how much time is spent on each page — helps us improve our services.

You can manage or delete cookies at any time through your browser settings. Note that disabling essential cookies may cause some features to not work properly.

8 Your rights

Every Baee user has specific rights regarding their personal data. We respect those rights and are here to help you exercise them.

• Right to Know: Contact our support team if you would like to know what data we hold about you.
• Right to Rectification: You have the right to request corrections to any inaccurate or outdated information.
• Right to Erasure: Where no legal obligation requires retention, you may request that your data be deleted.
• Right to Restrict Processing: You may request that the processing of your data be restricted under certain circumstances.
• Right to Withdraw Marketing Consent: You can opt out of promotional emails or messages at any time.

To exercise any of these rights, contact our support team. We will aim to respond within 30 days of your request.

9 Data Retention Period

Baee retains your data only for as long as necessary — no longer. Retention periods depend on the type of information and applicable legal requirements.

• Account data is retained for as long as the account is active and for a minimum of 5 years after closure.
• Financial transaction records are retained for up to 7 years in accordance with legal obligations.
• KYC documents are retained for up to 5 years after account closure.
• Marketing preference data is deleted immediately upon opt-out.

10 Protection of minors' data

Baee's services are strictly for users aged 18 and above. We do not knowingly collect personal data from minors.

If a parent or guardian believes their child has created a Baee account, please contact our support team immediately. We will take action right away.

11 Policy Changes & Contact

Baee may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date at the top of the page will be revised, and users will be notified of any significant changes.